Agile Ways of Working Workshop - Win2023 Edition

This certification is awarded upon completion of the Agile Ways of Working Workshop - WIN2023 Edition, offered by the SHISEIDO+ Digital Academy. How do we keep getting better at serving the customer, while keeping pace with the spectacular speed of change? Borrowing working principles from the world of software development, this immersive workshop covers agile fundamentals for immediate application to your projects. Participants walk away with an MVP (Minimal Viable Product) to solve a customer problem or a new brand/product launch. Objectives​: Understand the basics of agile ways of working and how to apply them back in business​ Apply a “customer backward” approach to your customer​ Define the ‘Job to be Done’, focusing on specific customer segments and personas​ Develop a value proposition​ Understand the value of a test and learn culture for agile success​ Create an MVP to solve a customer problem, or for an upcoming brand or product launch​ Program Modules: Module 1:​ Great CX with “agile” as the foundation Module 2: Customer-backwards and agile approaches Module 3:​ Think big - create a customer-focused proposition and backlog Module 4:​ Start small - create the foundations for an MVP Module 5:​ Scale fast - stay adaptive through the agile process Module 6:​ Be part of a high-performing agile team